MINISTER for Communities and Tackling Poverty Jeff Cuthbert visited PATCH (Pembrokeshire Action to Combat Hardship) on Thursday, January 23, to see the impact of its support from the Welsh Government’s Communities 2.0 programme.
The scheme works to get more people and organisations to make the most of the internet.
The Minister visited the charity to learn more about the work it does supporting people in need in Pembrokeshire and how it uses social media to gather donations.
PATCH is a charitable organisation aiming to relieve the effects of poverty for individuals and families within Pembrokeshire. It gives food parcels, clothing, and other items to people in financial difficulty. The charity has a team of up to 60 volunteers and runs depots in Milford Haven and Monkton.
Communities 2.0 has supported PATCH in developing a social media strategy which has resulted in a Facebook group with over 1000 friends and followers. The charity uses this to make urgent requests for food donations.
The project has supported the redevelopment of PATCH’s website from understanding the web specification through to managing the delivery of the site. The Communities 2.0 support has ensured that the organisation’s staff can improve the website themselves, without hiring expensive contractors.
Communities 2.0 has also delivered short workshops on improving the organisation’s use of Excel & Word to allow it to better manage its accounts, volunteers and business as a whole.
The Minister said: “I am really pleased to see how Communties 2.0 support is helping PATCH use the latest digital technologies to improve the excellent service it provides people in difficulty. Our support enables PATCH to reach more people, more quickly, and increase community involvement.”
PATCH Co-ordinator Tracy Olin commented: “The support from Communities 2.0 has helped us improve communication to our supporters and volunteers and to manage the process of getting food and clothing to the people who need it efficiently and effectively. We feel much more confident using the technology knowing that support from Communities 2.0 is available and we feel it has made a practical difference to people in need in Pembrokeshire”.